Rattib holds the kids, the sessions and the money of a sports academy or a school in Oman, in one place. This page says what the software holds, who holds it, and what is done with it.
Rattib is operated by White Horizon, a company registered in Oman. Each academy decides what it records about its families and why. White Horizon runs the software that stores it, and acts only on the academy’s instructions.
An academy that wants its records corrected or erased writes to us. A parent whose academy does not answer writes to us too.
An academy records, about the families it enrols:
Recording attendance, issuing invoices, and sending each parent their invoice and their reminders when the academy asks for it. Nothing is used for advertising, and nothing is sold.
A parent’s name and email address reach the email service because that is how the message is delivered. A parent whose email address the academy does not hold receives nothing. If an academy has connected its own WhatsApp number, the parent’s phone number and name reach WhatsApp too.
Only the services that carry the messages:
A record is kept as long as the academy keeps its account. An invoice is kept for as long as Omani accounting rules require it, even after the family leaves.
When an academy closes its account, its records are deleted.
Messages sent through WhatsApp and Resend leave the country as those services carry them.
Rattib holds a child’s name and date of birth because the academy enrols them. A child never signs in and is never written to: everything goes to their parent.
Each academy sees its own records and no other’s. Passwords are stored hashed, never in the clear. The site is served over HTTPS.
Write to the academy first: they hold the record. If they do not answer, or the request is about Rattib itself, write to us at the address below. See also the data deletion page.
White Horizon, Muscat, Oman. contact@white-horizon.com